FAQ's

• DO I NEED TO MAKE AN APPOINTMENT FOR MY PET?​

Yes, at least a twenty-four-hour notice is needed however, we cannot guarantee we can fit you into our schedule that fast. 
 
Please look at your pet's vaccines and ensure they have what we require.  We will not schedule an appointment until proof of all three vaccines is given to us.  
 

• CAN I HAVE SOMEONE OTHER THAN MYSELF PICK UP MY PET AFTER GROOMING?

Yes, you may but just let us know in advance or we will not release your pet. This is for your pet’s protection.
 

• WILL MY PET BE SEDATED OR GIVEN TRANQUILIZERS AT YOUR FACILITY? 

No!  Never!  We never tranquilize or sedate any animal.  It is ILLEGAL for a Groomer to sedate an animal for any reason, including grooming. 
 
Our goal is to have your pet come into a calm environment where they feel safe and secure.  It may take several visits for your pet to feel good about coming here because everything is new to them, but we have lots of patience.  We have worked with numerous pets that have been "anxious' about coming to the groomer with fantastic results. 
 
Only your Veterinarian can prescribe sedatives for your dog along with full instructions of use.  Any sedatives must be administered by you or your Vet prior to the grooming appointment.  If your Vet recommends any type of sedation for your dog for grooming, please inform us prior to your appointment, including the type of sedative, dosage, and the hour the sedative was administered.  
 
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• WHAT IS YOUR POLICY CONCERNING VACCINATIONS?

We have a responsibility to ensure the health and safety of all the animals in our care, so we require that every furry guest be vaccinated against certain serious, contagious diseases.
 
All Dogs - Must be current on vaccinations for Rabies, Distemper (which includes the Parvo Vaccine), and Bordetella.
 
Adult Dogs - All Vaccines that are given for the very first time generally have a waiting period between 7-10 days prior to grooming.  This time allows the body to build immunity and offer maximum protection for your pet as well as others.  An example of this would be if your dog is up to date on Rabies and Distemper but has never had the Bordetella Vaccination.
 
IMPORTANT UPDATE FOR DOGS - Due To Recent Outbreaks Of Canine Influenza In Surrounding States - We Highly Recommend Speaking With Your Veterinarian To Include The Canine Influenza Vaccination To Your Dogs Vaccine Regimen.
 
Puppies - They must receive their complete final series of vaccines we require prior to grooming.
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• IF ALL THE OTHER PETS ARE VACCINATED, THEN MY DOG WON'T GET SICK - SO WHY DOES MINE HAVE TO BE VACCINATED?   HE NEEDS A GROOMING NOW, TODAY!​

Mama always said if you have nothing good to say, don't say anything at all.  We kindly won't respond, but let you contemplate the obvious answer to this question.